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Receipt Printing & Reprint

Printing After a Sale (POS)

  1. Complete a sale at the POS.
  2. On the "Sale Complete" confirmation screen, click "Print Receipt".
  3. Your browser's print dialog opens. Select your receipt printer and click Print.

Reprinting a Past Receipt

  1. Go to Sales from the sidebar.
  2. Click on the sale you want to reprint.
  3. In the sale detail dialog, click "Reprint".

What Is on the Receipt

SectionDetails
Store HeaderStore display name, address, phone, email
Tax/Registration NumberYour configured tax number
Sale InfoSale number, date and time
Line ItemsProduct code, name, variant (if any), quantity, unit price, line total
TotalsSubtotal, discount (if applied), tax (if enabled), total
PaymentPayment method(s), amount tendered, change given
FooterCustom receipt footer message

Setting Up Your Receipt Header

  1. Go to Settings → Store Profile.
  2. Fill in: Store Display Name, Address, Phone, Email, Tax Number Label, Tax Number, Receipt Footer.
  3. Click Save.

See Store Profile & Receipt Setup for the full setup guide.


FAQ

Q: What paper size does the receipt use?

A: Receipts are formatted for standard 80mm thermal paper.

Q: Do I need special software to print?

A: No. Printing uses your browser's built-in print function. Make sure your receipt printer is connected and selected.

Q: Can a Cashier print receipts?

A: Yes. All roles can print receipts from the POS. Reprinting from Sales History requires Manager or Admin access.

Q: My receipt is blank or shows other page content.

A: Make sure you are clicking the "Print Receipt" or "Reprint" button, not Ctrl+P manually. The system hides all non-receipt content when printing via those buttons.

Q: I don't have a tax number. Will it show on the receipt?

A: No. If the tax number field is empty in Store Profile, that line is omitted.

Q: Can I add a custom message to receipts?

A: Yes. Use the Receipt Footer field in Settings > Store Profile.

Q: How do I set up a thermal receipt printer?

A: See Advanced Printing Setup for QZ Tray and Bluetooth printer configuration.

Clarity POS Help Center