Discounts at Checkout

For Managers and Admins

1. At the POS, add items to the cart and click "Charge".
2. In the payment dialog, find the Discount section.
3. Choose the discount type:
   • % (Percentage): e.g. enter 10 for a 10% discount
   • Fixed amount: e.g. enter 5.00 for a flat discount
4. The updated total is shown immediately.
5. Complete the payment as normal.

For Cashiers (Manager Override Required)

Cashiers see the discount field as disabled by default.

1. To apply a discount, click "Get Approval".
2. A manager enters their email address and password in the override dialog.
3. Once verified, the discount field unlocks for this sale only.
4. Apply the discount and complete payment.

WARNING

If you close the payment dialog without completing the sale, the override resets. You will need manager approval again for the next attempt.

Rules

• A flat discount cannot exceed the subtotal.
• A percentage discount must be between 0% and 100%.
• Tax is calculated on the discounted amount.

Where Discounts Appear

• POS payment dialog: shown in the totals as you apply it
• Sale detail (Sales History page): discount amount shown in the breakdown
• Printed receipt: discount line appears between subtotal and total

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FAQ

Q: Can a Cashier apply a discount without a manager?

A: No. Cashiers must get manager approval each time to prevent unauthorised discounting.

Q: Does the manager need to be physically present?

A: Yes. The manager must enter their own email and password in the override dialog at the POS.

Q: Does the manager approval last for multiple sales?

A: No. Approval is for the current sale only.

Q: Can I combine a percentage and flat discount?

A: No. Choose one type per sale: either a percentage or a flat amount.

Q: Does the discount affect tax calculations?

A: Yes. Tax is calculated on the discounted amount, not the original subtotal.

Q: Where can I see what discount was applied to a past sale?

A: Open the sale in Sales History: the discount is shown in the detail view and on the printed receipt.