Appearance
Sales History & Void
Viewing Sales
- Navigate to Sales from the sidebar.
- You will see a table of all sales: Sale Number, Date/Time, Cashier, Item Count, Total, Status.
- Use the date filters (From / To) to narrow down to a specific period.
- Use the search box to find a sale by sale number or cashier name.
Viewing Sale Details
Click any row to open the Sale Detail dialog:
- Full list of items (product name, variant if applicable, code, price, quantity, line total)
- Payment information (method, amount tendered, change given)
- Discount applied (if any)
- Customer name (if attached)
Voiding a Sale
- Open the sale detail dialog.
- Click the "Void" button (Managers and Admins only).
- Confirm the dialog.
- The sale status changes to VOIDED and stock is automatically restored.
Who Can Access
| Action | Cashier | Manager | Admin |
|---|---|---|---|
| View Sales page | ❌ | ✅ | ✅ |
| View sale details | ❌ | ✅ | ✅ |
| Void a sale | ❌ | ✅ | ✅ |
FAQ
Q: What does "VOIDED" mean?
A: A cancelled transaction. The record is kept for audit purposes but no longer counts toward revenue or reports. Stock is restored automatically.
Q: Can I void a sale from last week?
A: Yes. There is no time limit on voiding sales, though it is best practice to void as soon as possible.
Q: Can I undo a void?
A: No. Once voided, a sale cannot be reversed. Re-create it as a new sale if needed.
Q: Does voiding a sale restore the stock?
A: Yes. All items from the voided sale are automatically added back to inventory.
Q: Can I reprint a receipt from Sales History?
A: Yes. Open the sale detail dialog and click the "Reprint" button.
Q: Why can't I find a specific sale?
A: Check your date range filter. The sale may fall outside the selected dates. Also try searching by the exact sale number (e.g. INV-0042).
Q: What does the sale number look like?
A: Sale numbers are sequential per store: INV-0001, INV-0002, and so on. They are assigned automatically and never repeat.
Q: Can two cashiers process sales at the same time?
A: Yes. Multiple cashiers can complete sales simultaneously without any conflict.
