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Sales History & Void

Viewing Sales

  1. Navigate to Sales from the sidebar.
  2. You will see a table of all sales: Sale Number, Date/Time, Cashier, Item Count, Total, Status.
  3. Use the date filters (From / To) to narrow down to a specific period.
  4. Use the search box to find a sale by sale number or cashier name.

Viewing Sale Details

Click any row to open the Sale Detail dialog:

  • Full list of items (product name, variant if applicable, code, price, quantity, line total)
  • Payment information (method, amount tendered, change given)
  • Discount applied (if any)
  • Customer name (if attached)

Voiding a Sale

  1. Open the sale detail dialog.
  2. Click the "Void" button (Managers and Admins only).
  3. Confirm the dialog.
  4. The sale status changes to VOIDED and stock is automatically restored.

Who Can Access

ActionCashierManagerAdmin
View Sales page
View sale details
Void a sale

FAQ

Q: What does "VOIDED" mean?

A: A cancelled transaction. The record is kept for audit purposes but no longer counts toward revenue or reports. Stock is restored automatically.

Q: Can I void a sale from last week?

A: Yes. There is no time limit on voiding sales, though it is best practice to void as soon as possible.

Q: Can I undo a void?

A: No. Once voided, a sale cannot be reversed. Re-create it as a new sale if needed.

Q: Does voiding a sale restore the stock?

A: Yes. All items from the voided sale are automatically added back to inventory.

Q: Can I reprint a receipt from Sales History?

A: Yes. Open the sale detail dialog and click the "Reprint" button.

Q: Why can't I find a specific sale?

A: Check your date range filter. The sale may fall outside the selected dates. Also try searching by the exact sale number (e.g. INV-0042).

Q: What does the sale number look like?

A: Sale numbers are sequential per store: INV-0001, INV-0002, and so on. They are assigned automatically and never repeat.

Q: Can two cashiers process sales at the same time?

A: Yes. Multiple cashiers can complete sales simultaneously without any conflict.

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